Terms & Conditions
Paying By Credit Card
We accept Visa, Master Card, American Express and Discover. Our secure server encrypts all submitted information so you can safely enter your credit card details.
Safe Technology: Our secure server software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.
We guarantee that every online purchase you make from our store is a secure transaction.
Returns are allowed on new, regularly priced merchandise within 30 days of purchase. Returned items must be returned unopened (in original packaging) and with customer receipt. Closeout items, reduced price sale items, wetsuits and used gear items are not eligible for returns. After 30 days, all sales are final. Shipping charges for returned merchandise cannot be refunded. Please call us at 415.385.1224 to return items eligible under our return policy.
Our shipping address for returned merchandise is:
1200 Clay Street #8
San Francisco, CA 94108
We do not allow cancellations or refunds for prepaid lessons. In the case of inclement weather or no wind, we will contact you to reschedule your lesson to another date.
We do not allow refunds on gift certificates. They may be transferred to another individual if you are not able to use your gift.