Returns are allowed on newly purchased merchandise within 30 days of purchase and must be returned unopened (in original packaging) and with customer receipt. Please call us at 415.385.1224 to return any unopened items. Closeout and used items are not eligible for returns. After 30 days, all sales are final. Shipping charges for returned merchandise cannot be refunded.
Our shipping address for returned merchandise is:
1200 Clay Street #8
San Francisco, CA 94108
We do not allow cancellations or refunds for prepaid lessons. In the case of inclement weather or no wind, we will contact you to reschedule your lesson to another date.
We do not allow refunds on gift certificates. They may be transferred to another individual if you are not able to use your gift.